How to write formal & informal emails

How to write formal & informal emails

E-mail is used everyday in businesses and homes. It is vital that you remember your audience when sending an e-mail. You don't want to send an e-mail with colourful texts and emotions to your employer, and you don't want to send a formal memo to your grandmother. Follow these steps to compose formal and informal e-mails.


  1. Begin a formal e-mail like you would a memo. Start with "to," "from," and "subject" and "date". Use a colon after each. Use their title and full name, as well as yours.

  2. Choose a font that is clear and easy to read. Usually the default font will work well.

  3. Type your message out concisely and check for grammatical errors along the way. Use correct capitalisation and punctuation.

  4. Use your e-mail's spell check to ensure that you don't have any misspellings.

  5. Close with a professional salutation like "respectfully yours" or "sincerely" followed by a comma and then your name on the next line.

  6. Underneath your name, type your e-mail address and phone number.

  7. Write a subject line that is professional and will catch their attention. Make sure it is relevant to the message you are sending.

  1. Start with a nice salutation like "Hi Mom," or "Dear Grandma,".

  2. Write your message out using a font and colour of your choosing. Keep in mind who you are sending it to. You don't want to use a small font if you're e-mailing your grandmother.

  3. Close your message with a salutation of your choosing like "Love, John" or "Talk to you Soon".

  4. Use a subject line that is relevant to your message.

Tips and warnings
  • For formal e-mails, skip lines between paragraphs.
  • Black font is preferred for formal e-mails.
  • For informal e-mails, make sure your font colour is not too light. It needs to be readable.
  • For formal e-mails it is vital that you spell your recipients name and e-mail address correctly. Check them more than once.
  • Spell check won't get everything. Read through to make sure you didn't use an incorrect word.
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